Frequently Asked Questions

What is whole.?

whole. is a wellness company focused on helping people support their health through thoughtfully formulated supplements, education, and healthy lifestyle practices.

What is your return policy?

Every purchase is backed by our 60-Day No Stress Money-Back Guarantee.

If you're not satisfied for any reason, contact us within 60 days of your purchase and we'll provide a full refund.

No questions asked. (Read more below).

How long does shipping take?

Most orders ship within 1–3 business days.

Shipping times may vary depending on your location.

How do I track my order?

Once your order ships, you'll receive a tracking number via email.

Are your products made in the USA?

Yes. Our products are manufactured in the United States.

Are your products tested for quality?

We work with manufacturing partners that follow quality control standards and Good Manufacturing Practices (GMP).

Can I take your supplements with my medications?

Always consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medications, or have a medical condition.

Are your products intended to diagnose, treat, cure, or prevent disease?

No.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

How should I store my tincture?

Store in a cool, dry place away from direct sunlight.

Keep out of reach of children.

How long does a bottle last?

Usage varies based on serving size and frequency of use. Please refer to the Suggested Use section on the product label.

Can I return an opened bottle?

Yes.

Our 60-Day Money-Back Guarantee applies even if you've opened and tried the product.

What if my product arrives damaged?

Contact us immediately and we'll replace the product or issue a refund.

Do you offer subscriptions?

We plan to offer subscription options in the future. Join our email list for updates.

Our Fabulous No Stress Return Policy and 
60-Day Money-Back Guarantee

We stand behind every product we make.

If you're not completely satisfied with your purchase for any reason, simply contact us within 60 days of your purchase date and we'll provide a full refund.

No questions asked.

To receive your refund, simply mail back your bottle within 60 days of purchase. The bottle may be full, partially used, or completely empty.

Once we receive the returned bottle, we will issue a full refund of the purchase price.

We believe wellness products should be risk-free to try. That's why every purchase from whole. is backed by our 60-Day Money-Back Guarantee.

Questions? Contact us at 803-554-5004.

Returns Department
whole.
1865 Summer Lane
Keller, TX 76262

Privacy Policy

Last Updated: June 2026

At whole., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website or purchasing our products.

Information We Collect

When you visit our website, place an order, subscribe to our email list, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Information you voluntarily provide to us

Payment information is processed securely through our payment processing partners. We do not store your complete credit card information.

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Respond to questions and requests
• Improve our products and website
• Send promotional emails and newsletters (you may unsubscribe at any time)

Sharing Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping providers
• Website hosting providers
• Email marketing providers

These providers only receive the information necessary to perform their services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our site.

You may adjust your browser settings to disable cookies if desired.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Email Communications

By providing your email address, you may receive updates, promotions, newsletters, and other communications from whole.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Children's Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

Your Rights

You may contact us to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of personal information where permitted by law

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions please contact us by using the form below for the fastest response or contact us at:

whole.
1865 Summer Lane
Keller, TX 76262
Phone: 803-554-5004

Website: www.discoverwhole.com